LifeAt
  • Welcome
  • GETTING STARTED
    • How do I sign up for an account?
    • How to use Focus Mode
  • How to use Planner Mode
  • How to use Explore
  • Download our Apps
    • Downloading the LifeAt app for Mac OS
  • Downloading the LifeAt App for Windows
  • Focus FAQ
    • Adjusting your Pomodoro Settings
    • Using our To Do List
    • Using our Group Pomodoro
    • Using the LifeAt Media widget
    • Working with the LifeAt Calendar
    • Connecting your Outlook Calendar
    • Connecting your Google Calendar
  • Disconnecting your Calendar Accounts
  • Pro Faq
    • Subscribing to Pro
    • Billing Information
    • How to Manage or Cancel your Subscription
  • General FAQ
    • Switching between Board and Calendar View
    • Managing your Planner's Tasks
    • How to stop LifeAt from launching on Startup
    • How to enable Dark Mode
    • Managing your Account Settings
    • Inviting friends to your Room
    • Managing Chat Settings
    • How to manage Room Settings
    • How to Allow Video and Mic Access
    • Resetting your LifeAt password
    • Google Chrome shows black screens
  • Legal
    • Cancellation Policy
    • Privacy Policy
    • Terms of Service
    • Community Guidelines
      • Working with the LifeAt Calendar
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On this page
  • Does LifeAt support other payment methods besides credit or debit cards?
  • What currency are LifeAt's prices listed in?
  • Where can I view my invoice?
  • How do I request a refund?
  • How can I reach you if there is a problem with my account?
  • How does LifeAt handle my payment?
  1. Pro Faq

Billing Information

PreviousSubscribing to ProNextHow to Manage or Cancel your Subscription

Last updated 2 months ago

Does LifeAt support other payment methods besides credit or debit cards?

LifeAt accepts a variety of payment methods using Stripe. We support: Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide. Google Pay and Apple Pay are also accepted where available.

What currency are LifeAt's prices listed in?

All of our prices are listed in USD. Any additional charges, such as fees, taxes, exchange rates, etc. are included in our prices. You will not be charged more than the listed rates. Our payments are powered securely by Stripe.

Where can I view my invoice?

You can also access your payment history from your Billing Settings. Go to the Account Modal by clicking “My account” in the main dropdown menu. Then, select Manage Subscription to be redirected to Stripe, where you can view your Invoice History.

Make changes at any time to your subscription by selecting Subscription Settings.

How do I request a refund?

We do not offer refunds for any of our plans, unless you are upgrading from a monthly plan to an annual plan. Let us know if you have questions.

How can I reach you if there is a problem with my account?

Your business is really important to us. Please email contact@lifeat.io for options on how to quickly get in touch. If you are a Pro user, you will have an invite link to join our Pro Users and Priority Support Slack community.

How does LifeAt handle my payment?

We use Stripe to handle all payments and processing. When administrative employees are responding to your support requests, they may view payment information in our system. Your data and information will never leave our system and will not be stored anywhere outside of the LifeAt system.